GNR consulted with a leading device manufacturer on an issue involving premature failure of batteries in a medical device. Battery specifications, environmental conditions and the electrical demands of the device were reviewed. Recommendations were made to address the issue.

A medical device manufacturer was having an issue attributable to battery consistency. GNR personnel supported this investigation with on-site review of the battery manufacturing process. Assistance was provided in detailed destructive analysis of suspect samples, and recommendations for additional testing and reports on analysis were provided.

Faced with a number of field failures, a manufacturer of a consumer product called for assistance. A review of the rechargeable battery-powered product and the charging station was performed. An error was found in the matching of the charger to the power source, and the instructions provided for charging the device. A new system was specified, and instructions re-written.

A U.S. manufacturer contracted with an off-shore supplier to source lithium batteries for an industrial application. Internal quality audits revealed inconsistent performance from the batteries. GNR was retained to perform and on-site quality audit of the operation including manufacturing, procurement, shipping practices. Several areas were identified that had direct impact on product consistency and improvements to the operation were recommended.